/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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madix89

Master

03/21/25-22:42

Any recommendations for a face mask for skin that's prone to dryness? I find a lot of face masks leave my skin feeling lovely straight after using, but a day or two later I get dry patches particularly on my chin area. I guess the face mask causes irritation. Any recommendations from anyone who finds the same very welcome please! ♥️

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madix89

Master

@taniat thank you going to give it a try!

03/21/25-23:37

Debbie

Master

Maybe you need to check the ingredients in the ones that dry out your skin then see which ones don't have the ingredient that irritates you. Save a bit of money this way, the pomegranate gives me great hydration and skin feels lovely

1 like

03/22/25-07:10

Abbie

Skilled

03/21/25-20:53

does anyone have trouble adding posts to the gallery? I've got one more task before I move up a level but it doesn't matter what I do, it won't post!

Liked by 3 members

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AllyBee

Master

Think I had an issue once as I'd put a link in my post. When I deleted that part it posted fine.

03/22/25-05:45

Debbie

Master

If a video could be too long. Sometimes just trying later can make a difference also clear your browser cache

1 like

03/22/25-07:12

validated

Sharon

Master

03/21/25-14:32

Decisions decisions!! I love this range, the only problem is I can never decide which shade to go for! Great great coverage and moisturising for my hair x

Liked by 4 members

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Yury

Master

Both looks nice once u try it on u can have more clear minde wich one to go for .

03/21/25-15:23

AllyBee

Master

Agree wity Benny - try the Virtual Try On tool - it's really easy to do and it also looks very realistic.

03/21/25-16:24

validated

MissBaptiste

Master

03/20/25-23:40

I wanted to ask which hair product is perfect for keeping my hair hydrated or moist when travelling to really hot countries such as Brazil, Greece or Barbados?

Liked by 6 members

Benny

Moderator

Hey there! For hot and humid climates, the Ultimate Blends Hair Food range is just great, especially the Papaya or Banana Hair Food masks. They're super hydrating and can be used as a leave-in conditioner for extra moisture. Also, packing a lightweight hair oil like the Hair Honey Serum can help seal in hydration and protect your hair from the sun.

3 likes

03/21/25-14:02

MissBaptiste

Master

@Benny Thanks for the advice, I'll definitely use this method when travelling to the Caribbean. 😁

03/23/25-21:30

validated

Amzy7860

Skilled

03/20/25-19:16

Best recommendations for a good hair mask? Something that will smooth dry ends and make hair healthier?

Liked by 6 members

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Amzy7860

Skilled

@Ameliarose thanks. Will buy this tomorrow

1 like

03/20/25-23:12

Amzy7860

Skilled

@molly thanks. Will definitely try

03/20/25-23:12

validated

Sharon

Master

03/20/25-18:32

What is the best mask for fine lines and sun damaged skin? Using this one up to now but would love to try others ❤️

Liked by 5 members

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Sharon

Master

Thankyou! I will try this x

03/21/25-12:39

Benny

Moderator

For fine lines and sun-damaged skin, consider hyaluronic acid, aloe vera, or chamomile-based masks

03/21/25-14:05

Grace

Skilled

03/20/25-16:35

I referred a friend (I sent them my code and then they joined) why have my pints not been added in?

Liked by 2 members

Debbie

Master

It will when they have met certain tasks

03/20/25-17:58

Grace

Skilled

03/20/25-15:36

Do you get anything at skill level? I saw something about face masks but I haven’t given out my address?

Liked by 5 members

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Debbie

Master

They can't send if no info fill it in or miss out on masks and box of goodies at master

03/20/25-18:00

Benny

Moderator

Keep your address updated

03/21/25-14:06