/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Ffionelena

Skilled

07/08/25-17:08

Any advice on getting my posts validated please?🥰

Liked by 1 member

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Marta🙃

Master

They like videos, selfie

07/08/25-17:47

taniat

Master

Hi there’s a post in Garnier news that Benny had put up today xx

07/09/25-16:16

Briiii

Skilled

07/08/25-16:34

What’s the best shot I have at getting validated?

Liked by 1 member

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Marta🙃

Master

Videos, virtual colour try pics

07/08/25-17:46

taniat

Master

Hi there’s a post in Garnier news that Benny has put up today x

07/09/25-16:17

NicHunter

Skilled

07/08/25-09:41

I'm trying to use the virtual try on but apparently I have no hair! I do. And have tried different backgrounds and looks but still no joy. The live page (so not having to upload photo) will not load the page

Benny

Moderator

Try to clear you cache and upload a new selfie. It should make it work.

07/08/25-15:15

Kekkey86

Skilled

07/08/25-09:35

Hello,, Im trying to complete the colour home tast but this nide what is coming up when I either click on the link or just put it into Google to search for it.. Can you help.please

Liked by 1 member

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Tonkabean

Skilled

Me too

1 like

07/08/25-16:14

Kekkey86

Skilled

@Benny ill give it a try thank u x

07/08/25-18:32

Ameliarose

Master

07/08/25-07:47

Hey sometimes I can't see all my notifications in the garnier app after clicking on and clicking off. Any help x

Benny

Moderator

Try to clear you cache and upload a new selfie. It should make it work.

07/08/25-15:16

Tanya814

Skilled

07/07/25-16:54

What does it mean to ‘have a post validated’ I’m new to this and trying to get to the next level? Thanks in advance xxx

Liked by 5 members

Rosie55

Master

It's when a member of the Garnier admin team validate one of your posts. You'll see a green 'validate' on your post

1 like

07/08/25-10:22

Bonbonz

Enthusiast

07/06/25-19:59

Hey guys I’m new to all this so any advice would be much welcomed and appreciated

Liked by 8 members

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Grace

Skilled

and me :)

07/07/25-12:58

Rosie55

Master

Welcome, it is best to stay active by posting relevant content and interacting with other community members by commenting on their posts

07/08/25-10:23

Shelly84

Skilled

07/06/25-19:08

I’ve been waiting for my picture to be validated how long does it usually take please as I have sent 2 in thanks

Liked by 7 members

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Shelly84

Skilled

@Benny thank you, I sent pictures of myself in to complete the missions and they were taken ages to validate. Any pictures I have used of the products were posted straight away.

07/08/25-16:41

Marta🙃

Master

@Shelly84 they are away now (admins)

1 like

07/08/25-17:48

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