/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Klariz

Master

04/04/25-10:52

Asking for an expert advice. Is there any garnier product that's good for curly heads that can help with dry, flaky scalp?

No1-Dannii

Skilled

04/03/25-21:50

I need some help please if anyone is able? I have had 2 notifications saying my Instagram & Tiktok are incorrect but they are not? Xx

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No1-Dannii

Skilled

@Kasia Dul micellar water

04/07/25-12:05

No1-Dannii

Skilled

@Debbie thank you!!❤️❤️

1 like

04/07/25-12:06

Lauz

Master

04/03/25-19:41

When you get skilled status how do you get the sheet mask box?

Liked by 3 members

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1Sharnay

Skilled

I did not know we get this once we reach skilled, thanks 🧡 exciting 😍

1 like

04/04/25-09:15

Marta🙃

Master

They will send in few weeks

1 like

04/07/25-20:06

Itslucykennedy

Skilled

04/03/25-17:17

What do I have to do to get my posts admin validated??

Liked by 2 members

taniat

Master

Hi have a read of the Q&A section in the menu, it’s really helpful xx

1 like

04/03/25-17:39

Debbie

Master

See posts above

04/04/25-07:38

Ecaterina

Master

04/03/25-12:49

When we will receive our master box ?

Liked by 3 members

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Em Marie

Skilled

Huge Congratulations X

04/03/25-21:25

Bettyboo

Master

6 weeks sometimes a lil bit longer. But it’s worth it. X

04/03/25-21:29

Veronika

Skilled

04/03/25-12:38

I have reached Skilled level on 12/2/2025 and still haven't received sheet masks, when can I expect them, or who do I contact please? 🤔

Liked by 3 members

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Veronika

Skilled

@taniat thank you, I hope so, I cannot wait x

04/03/25-12:48

Em Marie

Skilled

Congratulations X

1 like

04/03/25-21:26

madix89

Master

04/03/25-08:47

I'm going glamping for the first time next week! There are shared showers. Can anyone recommend body care products I can take with me that won't take up much packing space but will help keep my skin feeling clean and fresh? I'm hoping the weather will be good so we'll be out walking a lot! My skin can be prone to dryness so I prefer products that are nourishing. Thank you! 🌞

Liked by 2 members

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madix89

Master

@Em Marie thank you, I'm going to give them a try!

1 like

04/04/25-08:20

Debbie

Master

@madix89 your welcome

04/04/25-08:25

Cannoli

Master

04/02/25-20:20

Does anyone know why it keeps saying my Instagram and TikTok handle is wrong? I keep checking spelling and they’re not private accounts so I can’t understand what I’m doing wrong. Please help

Liked by 2 members

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AllyBee

Master

You need to change it to something random then save. Then go back and put in the right one. Save again. Then I'd shut the Community. Reopen it, and it should be back to normal. Think it happened to all users on all these type of communities yesterday

1 like

04/02/25-20:26

Rosie55

Master

There is a bug so it's not just you. Should be fixed now

04/03/25-06:59