/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Cannoli

Master

04/02/25-20:20

Does anyone know why it keeps saying my Instagram and TikTok handle is wrong? I keep checking spelling and they’re not private accounts so I can’t understand what I’m doing wrong. Please help

Liked by 2 members

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AllyBee

Master

You need to change it to something random then save. Then go back and put in the right one. Save again. Then I'd shut the Community. Reopen it, and it should be back to normal. Think it happened to all users on all these type of communities yesterday

1 like

04/02/25-20:26

Rosie55

Master

There is a bug so it's not just you. Should be fixed now

04/03/25-06:59

Maisie

Master

04/02/25-18:27

Does anybody know when the vitamin C test and review products (serum and brightening liquid) applications are being reviewed? X

Liked by 2 members

taniat

Master

This month sometime x

04/02/25-18:34

Rosie55

Master

Sometime this month

04/03/25-07:00

beautyqueen

Skilled

04/02/25-15:58

Is they a roll on, roller ball under eye serum still? i can't fine one and not sure if it's been discontinued I Use to really love the one I use to have 💚💚

Liked by 4 members

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beautyqueen

Skilled

@Miriam Thank you 😊

04/02/25-18:44

Rosie55

Master

No, not anymore

04/03/25-07:00

Slh1980

Master

04/02/25-02:20

Hi, was wondering if I will be receiving samples for reaching master status and the status before. It's Been quite a while now.

Liked by 4 members

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Rosie55

Master

You will, usually sent the month after you reach that status

1 like

04/03/25-07:01

Slh1980

Master

Great guys, many thanks I'm looking forward to them. 😃

04/03/25-07:35

Elitooo

Skilled

04/02/25-00:05

Which hair dye is recommended for very thin hair?

Liked by 3 members

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Miriam

Master

Good range

1 like

04/02/25-10:00

Rosie55

Master

The Good range

1 like

04/03/25-07:01

jsmith

Skilled

04/01/25-20:33

is there ever going to be anything after master like maybe expert or something

Liked by 3 members

kxngbr

Master

maybe one day. Master is the highest atm XC

1 like

04/01/25-23:48

Debbie

Master

Who knows

1 like

04/02/25-05:30

jsmith

Skilled

04/01/25-19:26

whats the best sunscreen for sp50 and easy application and waterproof is there any garnier products like this thanks in advance

Liked by 4 members

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kxngbr

Master

@jsmith definitely check it out hun

1 like

04/01/25-19:43

Miriam

Master

I love Glow SPF

04/02/25-10:00

Courtney

Master

04/01/25-19:14

Hey team! Please could someone help, I’ve had notifications to say either my social media handles are wrong or private but they’re not? Help a gal out🫶🏽

Liked by 3 members

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Sessiebee_tests

Skilled

Me too 😢

1 like

04/01/25-20:16

@Sally

Master

Me too @Garnier Technical Support

1 like

04/01/25-22:42