/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Claralara02

Master

03/24/25-18:41

Best shampoo for hair that gets greasy fast?

Liked by 2 members

Cannoli

Master

I’d love to know too

03/24/25-20:09

glowygirlyx

Master

I second this! i used to be able to go 5 days between washes now within 24h my hair is too greasy to wear down :(

03/25/25-15:58

Life.with.gee97

Master

03/24/25-17:59

Is the vitamin c glow okay to use without extra spf?

Liked by 2 members

Debbie

Master

Yes but would still have to reapply as normal

1 like

03/24/25-18:12

Life.with.gee97

Master

@Debbie thank you!

1 like

03/24/25-22:10

Marta🙃

Master

03/23/25-15:26

Hello I try to post in spring competition but I can't upload a video - IT says post a pic or video 😓 Anyone can help please @Ravi @Garnier @Garnier Technical Support @Garnier Official @Benny

Liked by 4 members

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Pocketminxuk

Master

I get this ALL the time. So frustrating

1 like

03/27/25-11:27

Pocketminxuk

Master

@Marta🙃 I understand your point here. I can add it to the vlog section 😁 [obviously check first that video is permitted in the relevant section too](edited)

1 like

03/27/25-11:28

Tami

Skilled

03/23/25-09:24

Hello! So I have been on skilled level for a while now (1-2 month i think) and on this level if I know correctly you will receive a box of facemasks. I just wanted to ask how long does it usually take? When can i expect it? Thank you!

Liked by 3 members

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Marta🙃

Master

@missluisa i dont know probably same

03/23/25-21:26

Marta🙃

Master

@missluisa no email, they just send

03/23/25-21:27

Grace

Skilled

03/22/25-21:54

How long does it take for a moderator to validate your post?

Liked by 2 members

taniat

Master

Posts are validated Monday-Friday only

1 like

03/22/25-22:04

AllyBee

Master

Posts are not validated at weekends and not all posts are validated. Usually ones that stand out and are a bit more individual that just a photo of a product. Apart from the weekend they are usually validated within 24 hours. Hope that helps ☺️

03/22/25-22:05

Grace

Skilled

03/22/25-20:55

How to make wish list on website?

Liked by 1 member

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Bettyboo

Master

I hope you’re wish comes true @Benny

03/24/25-12:17

Benny

Moderator

No wishlist feature yet, but fingers crossed it's coming soon!

03/26/25-15:53

Nubnub

Skilled

03/22/25-16:58

I’m wondering which one will be more effective at reducing hyperpigmentation/dark spots and unify/brighten skin for oily, combination, blemish-prone skin type please? Thinking of going for the 10% night serum as it has more % of active ingredients? Would appreciate if anyone can help before I make my purchase :)

Liked by 3 members

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Thea

Master

I swear by the night serum. It’s soo good!! 🤌🥰

2 likes

03/23/25-02:44

Debbie

Master

Try using the charcoal serum it's great for helping and preventing blemishes, then use brightening night serum for dark spots

2 likes

03/23/25-07:07

Georgianacaraiman90

Skilled

03/22/25-09:33

Are there any must-have products you recommend for keeping skin fresh and healthy throughout the seasons? 😊 My skin is normal, many thanks!

Liked by 10 members

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Georgianacaraiman90

Skilled

@Neets 🤩🤩

03/24/25-11:14

Kcosty

Newbie

Lovely skin

05/04/25-23:35