/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Briiii

Skilled

07/04/25-21:01

I’m trying to reach the skilled level. I have everything but publish a message on beauty gallery and post a post. But I can’t as it won’t let me tag any products

Liked by 1 member

JoJo

Master

Ypu should still be able to upload a post with a photo or video of a garnier product, even if you can't tag it. Xx

07/04/25-21:09

Ryen

Master

Hi. I know recently there have been issues with tagging products. But I think it is back to normal now as I have just attempted to tag products and it worked 💚(edited)

07/05/25-09:51

W___

Newbie

07/04/25-14:42

Hi, I always used the Garnier olia highlights for brunettes, but It's not available for me to purchase anywhere. Can i ask, has it permanently been discontinued and if so, do you have any alternatives

Liked by 4 members

Benny

Moderator

Hi, I just found it on Amazon. Did you check that? =)

07/04/25-15:25

W___

Newbie

Hi would you be able to send a link please if possible because I have searched amazon and even now it still says its currently unavailable :)

07/04/25-15:38

Gauri Sapkota

Master

07/04/25-14:29

Is it just me or anyone else also struggling to get their post validated? I posted a really good before and after hair transformation using Garnier hair colour which I thought will definitely get validated.

Liked by 4 members

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Gauri Sapkota

Master

@Benny amazing thank you ☺️

07/04/25-15:31

Spiceworld

Master

Keep posting 📫✨👌 and good videos photo information will help you

07/04/25-16:27

validated

Gauri Sapkota

Master

07/04/25-14:20

Someone pls recommend a nice SPF 50+ to apply over the makeup throughout the day. 😍

Liked by 4 members

Marta🙃

Master

Did You try ?

07/04/25-14:45

Benny

Moderator

The over makeup SPF spray is simply the best! Exactly this one that Marta is showing!

2 likes

07/04/25-15:28

Abi haddock

Master

07/04/25-13:46

I reached skilled on the 16th of march, and master on the 25th of march but still haven’t received my box or facemasks or garnier products. I have messaged a few times but haven’t got any response, is anyone else waiting this long or could someone be able to give me an update please 🙏🏽

Liked by 5 members

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Benny

Moderator

Please send me a DM on monday and I'll check that for you!

07/04/25-15:27

Kelsey Charlotte

Master

Same here x

1 like

07/05/25-10:56

Rachel

Skilled

07/03/25-14:42

Hi i suffer with dark circles under my eyes what would you recommend please

Liked by 3 members

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Neets

Master

Definitely the Brightening Eye Cream x

1 like

07/05/25-21:16

Rachel

Skilled

@Ameliarose thank you 🙏

1 like

07/07/25-22:49

Magda

Master

07/03/25-11:38

I am still waiting for mu Vitamin C serum which I supposed to be testing....what is going on? No one is responding

Kelsey Charlotte

Master

07/03/25-10:39

I received my master box a little while ago now but haven’t received the face mask for skilled level? Seen a few post about receiving facemask? Is there still a delay with these?

Liked by 6 members

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Bambi16

Skilled

@Kirstyjxx I've had mine in much quicker time than that

07/04/25-05:40

Missvamp42

Master

I'm still not received mine, ive been waiting since Feb aswell xx

1 like

07/04/25-09:24