My routine could be better and has many faults. I feel like I often lack the motivation to carry it out properly and just generally lack advice so some would be appreciated! Every day and night I apply the botanical soothing cleansing milk first, then I use a cotton pad with my softening toner before applying moisturising cream. Basic, but good and it has served me so well to carry this out over the past 5 years or so :) For hair care, I use