/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Gauri Sapkota

Master

06/20/25-08:15

Does Garnier Hair Colour/Hair care have any products for Grey hairs? My mum been struggling and dyes her hair every week - would love to know if there's anything that can last at least 4 weeks.

Liked by 5 members

Miriam

Master

Have you tried Garnier Good range?

06/20/25-09:10

Rosie55

Master

Yes there is a grey hair dye

06/21/25-14:57

Neisha

Master

06/19/25-12:17

Hey everyone it’s been about 12 weeks for one and 7 for another since I leveled up and I still haven’t recived any of my masks/boxes ,is this they same for anyone else x

Liked by 7 members

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Keira

Skilled

@Pocketminxuk thank you very much, hope you have a nice day x

06/22/25-05:47

Juko

Master

Don't worry you will receive it.

06/23/25-20:28

Jasmine

Skilled

06/18/25-21:21

How often should I use a hair mask?

Liked by 6 members

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Lillie

Skilled

One a week lovely

06/20/25-18:57

Pocketminxuk

Master

I have dry/frizzy so I use at least twice per week in shower. Its a leave in do you can scrunch it through ends when needed

06/21/25-08:42

Zanynut

Newbie

06/18/25-15:02(edited on 06/18/25-15:03)

Hi I'm in need of suncream and the names of them this year have changed from my last bottle. I have an allergy to coconut oil, the actual product, in any form. Do you have any suncreams that are safe for me to use? I know from the ingredients that you use Caprylyl Glycol, Glycerin, or Isopropyl Palmitate in your suncreams, are these coconut-derived?

Danyelle 💇‍♀️🤗

Master

06/18/25-07:43

When do we receive the face masks Iv been waiting since March n messaged a few times one min there in stock n on way to now to being ignored was just wondering if they are actually coming or should i just go buy some lol 😂

Liked by 3 members

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bexxy

Master

I've been waiting ages for not only the masks to arrive but now a product to test Garnier vitamin c brightening serum since may 20th, I keep messaging but get no replies, I have been waiting for masks since beginning of the year I think it was when I gained master status

1 like

06/18/25-12:25

Pocketminxuk

Master

Benny posted a few weeks ago. Allow up to three months from May as they're out of stock. They won't forget you. Stay updated with the NEWS section on this platform.

06/21/25-08:43

SylwiaUK

Skilled

06/17/25-20:48

How often per week use face mask?

Liked by 4 members

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Pocketminxuk

Master

Depends on skintypes/conditions. Sheet marks or creamy in a tube?

06/21/25-08:44

Juko

Master

Use it when you feel your skin needs it. I use it once per week.

06/23/25-20:31

SylwiaUK

Skilled

06/17/25-20:47

Which shampoo is good for dry hair?

Liked by 3 members

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Juko

Master

Fully agree.

06/23/25-20:31

Bethx

Skilled

banana hair food range! hair food which you apply on scalp, hair mask & shampoo! your hair will be unreal after this x

06/23/25-20:59

SylwiaUK

Skilled

06/17/25-20:47

Which body lotion you recommend for summer time?

Liked by 3 members

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Miriam

Master

I like the aloe vera body food as it is lightweight and ideal for summer when you want something to absorb super quick

06/19/25-06:58

Eldy

Skilled

@Salmak247 my favourite for summer too

06/20/25-00:24