/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Char

Newbie

06/27/25-14:52

Has the Belle color 4 dark brown been discontinued? In the shops it’s now natural chestnut 4.0 but on the box it looks like a warmer colour now? Thank you

Liked by 1 member

BeeBee

Newbie

06/27/25-11:36

We have a tin of Kids Sensitive Advanced Anti-Sand Mist SPF50+ aerosol spray, i am looking to see how long it lasts, ie shelf life. Can you please enlighten me?

Kirstyjxx

Master

06/27/25-04:41

Hiya! I’ve been waiting for my sheet masks since February is there any update on these as I see a lot of people was getting them but I still didn’t receive any :( xx

Liked by 9 members

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Didem

Skilled

Wow look amazing x

06/30/25-15:24

Kirstyjxx

Master

@Jessicasophiex nope nothing x

07/02/25-20:56

Nan56

Newbie

06/26/25-16:24

Bought hair dye and gloves and conditioner were missing

Bambi16

Skilled

Sometimes they're not included

06/28/25-05:45

Daisy

Newbie

06/26/25-12:53

I have been using Ambre Solaire sun cream for years and love it. I've just bought some new bottles and the smell is different, not as nice. Has something changed?

Nicole

Master

06/26/25-12:23

Hi- I reached the Master level on the 16th May and skilled on the 2nd May- but haven’t received either box, I was wondering how long they take to arrive?🥰x

Liked by 3 members

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Danyelle 💇‍♀️🤗

Master

Ye tried that I just get ignored Iv been waiting since May 😂

1 like

06/26/25-23:37

Rida

Master

@Angie they’re not replying

1 like

06/27/25-05:44

Satveer kaur

Newbie

06/25/25-20:37

Hi i have been using this face cream for such a long time it's amazing and i can't seem to buy it anymore why do you keep discontinuing great products it's such a amazing product, it's such a great shame that you can't find a face cream like this anymore, so disappointed , please stop changing your range people love your original products . Please let me know when this product will be available again thankyou kind regards Satveer kaur

Liked by 4 members

Curly

Newbie

06/25/25-14:05

I can’t get coulourant into bottle so unuseable

Liked by 1 member

Bambi16

Skilled

Perhaps buy a cheap funnel

06/28/25-05:46

Gingernut

Master

Tip them both into a plastic bowel and mix? Looks like you're squeezing the tube too fast.

1 like

06/28/25-08:18