/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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LiaC

Skilled

21/07/24-09:40

Hi all, very new to the community. I'm struggling with this task as I'm not sure where can I share my Instagram handle? 😞 Sorry it it's a silly question, would really appreciate some help :)

Liked by 4 members

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Hayley ✨🦋

Master

It’s just on your profile , to complete your details on the “testing profile” you need to add your Instagram details (if you want to)

1 like

21/07/24-19:39

LiaC

Skilled

Thank you both for your help :)

23/07/24-12:38

Cheznpoppy

Skilled

20/07/24-17:13

Hey could an admin please inbox me :) not sure how to contact you. Thanks very much

Liked by 4 members

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Hayley ✨🦋

Master

I know they don’t operate on weekends so depending when you sent it 👍🏻 and Ravi is on holiday so @Ellie is filling in the gaps

2 likes

21/07/24-19:40

Ellie

Moderator

Hi, I have messaged you! If you click the message button at the top you should be able to see!

22/07/24-07:42

chelle

Skilled

20/07/24-17:00

Hi. I have sensitive eyes that water easily. Can you recommend skincare that’s suitable. Thanks

Liked by 3 members

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chelle

Skilled

@Miriam thank you 🤩

20/07/24-19:54

Ameliarose

Skilled

hey, for sure the garnier micellar water - this one for sensitive skin, face, eyes, lips - no rinse off 😍

1 like

21/07/24-11:32

Saniya

Newbie

19/07/24-19:12

Hi I'm influencer on Instagram with 2lakh followers want to promote your brand if you intrastated talk to me as soon as possible

Liked by 2 members

Debs

Newbie

19/07/24-01:58

I recently got the garnier sensitive advanced serum just to find out that it has Shea butter, which I’m vehemently avoiding because I have bad experience with raw Shea butter in the past. I’m worried it’ll break me out but it’s also listed really low on the ingredients list so I’m not sure what to think. Any advice? Should I feel safe enough to use this?

Liked by 8 members

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Miriam

Master

Best to do a patch test first

3 likes

19/07/24-10:06

Bunny32

Skilled

I have had the same problem in the past, and as others have advised, I would definitely recommend doing a patch test on an area of the skin that can be hidden if you have a reaction to the product.

3 likes

19/07/24-10:54

Olive

Enthusiast

17/07/24-21:43

Hey, I have recently brought the new garnier BHA mattifying SPF. I am yet to use it and wondered if it does actually keep you matte throughout the day?😊

Liked by 6 members

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Debbie

Master

I would be careful with hairdyes as is advised of all brands in pregnancy

2 likes

18/07/24-05:14

Miriam

Master

I think it does as has a matte finish

2 likes

18/07/24-08:54

Lizm123

Master

17/07/24-16:24

Please can you advise me if there’s any Garnier things I shouldn’t be using whilst pregnant? Thanks!

Liked by 5 members

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Lizm123

Master

Thank you @Debbie

18/07/24-08:23

Miriam

Master

I would ask medical professional before using to be on safe side

2 likes

18/07/24-08:54

Wootty65

Master

16/07/24-11:54

Hi, this is a question to any Admins who can help. I became a master on 3rd June and was told that my box of Garnier products would be sent out at the beginning of the month after being given that status. As of today's date, 16th July, I have not received it. Can you please let me know if there is a way of tracking my delivery down? Many thanks for any help in this matter.

Liked by 11 members

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Tpot

Master

There’s just been a update in Garnier news and they have said that there’s a delay in sending the boxes of goodies out

3 likes

17/07/24-20:16

Debbie

Master

No way of tracking. They arrive approx 6 weeks after but could take longer. They will arrive and it's lovely when they do. Enjoy

2 likes

18/07/24-05:19

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