/ Ask an Expert

Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Shazzle

Skilled

06/13/25-19:12

Hi, wonder if someone can help guide me in right direction, ive was using pure A night treatment gel but can't find it anymore, what would you say is a good replacement? I've not managed to find anything as good :(

Liked by 2 members

validated

Sundas

Master

06/13/25-09:29

Hello beauties, it’s been quite long with Garnier community and I have enjoyed every bit of it by applying to tests, receiving the products and then testing and sharing my reviews on the Garnier products. Many of my posts have been validated and are available on the community but the sad part is that I’m still stuck on Master level. I’m not sure who will rectify and elevate my level. We need 5 posts for reaching Master level and I already have more than 5 posts which are detailed creative and with photos. Truly looking forward to a solution here as getting disappointed now 😔 As proof, I am attaching some of them. Thank you xx

Liked by 4 members

Maddie

Skilled

There should be some contact for the moderators or you can email them your complaint, I hope you get a solution soon. Love 😍

06/13/25-09:42

Rosie55

Master

Email admin

06/14/25-22:01

Carrie

Skilled

06/13/25-00:53

Hello just looking to ask a few things firstly would anyone follow my page im trying to complete tiers too ❤️ Also im having a bit of bother adding my tiktok handle to profile how do we do it ( android phone?

Liked by 4 members

Rosie55

Master

You just add your Tiktok name. With the '@' e.g. mine is Rosie91382

1 like

06/14/25-22:02

Carrie

Skilled

@Rosie55 ive done that but it keeps saying its wrong

06/16/25-01:10

Gauri Sapkota

Master

06/12/25-15:42

How to get my post validated by an expert?

Liked by 2 members

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Spiceworld

Master

Post good videos and photos :) share your garnier range and lots details

2 likes

06/12/25-22:23

Gauri Sapkota

Master

@Maya omg I thought as long as I post 5 videos and someone approves it that works but it’s good to know. Thank you so much 😊

1 like

06/13/25-08:49

JoJo

Master

06/12/25-14:10

Hey everyone. Im new to the community and would love some followers please. I'll follow back. Showing my most used garnier products that I use daily.

Liked by 7 members

Ameliarose

Master

Loves ❤️

06/12/25-18:07

Spiceworld

Master

Great range

06/12/25-22:24

Lottie

Newbie

06/12/25-07:03

Are these any good anyone used them before

Liked by 3 members

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completelycoco

Skilled

Be careful with charcoal as can strip the skin if sensitive

06/20/25-19:54

Lottie

Newbie

@completelycoco oh no think I will see if my friend wants it then. Knowing my skin it be awful

06/21/25-21:01

Carrie

Skilled

06/12/25-00:41

Could someone let me know if its okay to post here to follow each other and build our numbers up? Also with one of the tiers being noticed/commenting on 5 posts by the brand how do we do this? Any help is massively appreciated 👏

Liked by 4 members

AllyBee

Master

Do you mean 5 posts validated by admin? If so, you just need to post content and admin look for posts that are creative or stand out. Basically just keep posting and you'll get there.

06/12/25-07:28

Jessie

Enthusiast

06/11/25-10:01

Hey I am new to the community . Was wondering if there’s any advice on what hair colour I should choose to dye my hair as I feel the current one is not making my hair look shiny and healthy even when I style them . Thankyou ❤️

Liked by 6 members

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Jessie

Enthusiast

@Georgianacaraiman90 I use garnier hair masks for years now cause they have a great scent too but I have thin hair and oily roots and I only use them as conditioners or as hair mask in the shower

1 like

06/17/25-12:16

Georgianacaraiman90

Skilled

@Jessie same for me, The scents are honestly so nice it makes wash day feel like a little treat. I totally get you on the oily roots though, I also prefer using them in-shower only. They work great as a quick mask or conditioner without weighing my hair down! Xx

1 like

06/20/25-06:19