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Ask an Expert

Looking for some expert advice? You're in the right place! This is your space to chat with our brand experts. We're here to support you and answer any questions you may have, so feel free to ask away!

Sara, Naima, and Rudina are Garnier brand specialists with extensive knowledge of the brand's range of skin care, hair care, and hair colour products.

They're well-equipped to answer any questions you may have about maintaining healthy skin, achieving vibrant hair colour, or styling your locks to perfection.

With years of experience in the beauty industry, they have the product expertise and solutions to help you look and feel your best.

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Debs

Newbie

07/19/24-01:58

I recently got the garnier sensitive advanced serum just to find out that it has Shea butter, which I’m vehemently avoiding because I have bad experience with raw Shea butter in the past. I’m worried it’ll break me out but it’s also listed really low on the ingredients list so I’m not sure what to think. Any advice? Should I feel safe enough to use this?

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Miriam

Master

Best to do a patch test first

3 likes

07/19/24-10:06

Bunny32

Skilled

I have had the same problem in the past, and as others have advised, I would definitely recommend doing a patch test on an area of the skin that can be hidden if you have a reaction to the product.

3 likes

07/19/24-10:54

Olive

Enthusiast

07/17/24-21:43

Hey, I have recently brought the new garnier BHA mattifying SPF. I am yet to use it and wondered if it does actually keep you matte throughout the day?😊

Liked by 6 members

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Debbie

Master

I would be careful with hairdyes as is advised of all brands in pregnancy

2 likes

07/18/24-05:14

Miriam

Master

I think it does as has a matte finish

2 likes

07/18/24-08:54

Lizm123

Master

07/17/24-16:24

Please can you advise me if there’s any Garnier things I shouldn’t be using whilst pregnant? Thanks!

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Lizm123

Master

Thank you @Debbie

07/18/24-08:23

Miriam

Master

I would ask medical professional before using to be on safe side

2 likes

07/18/24-08:54

Wootty65

Master

07/16/24-11:54

Hi, this is a question to any Admins who can help. I became a master on 3rd June and was told that my box of Garnier products would be sent out at the beginning of the month after being given that status. As of today's date, 16th July, I have not received it. Can you please let me know if there is a way of tracking my delivery down? Many thanks for any help in this matter.

Liked by 9 members

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Tpot

Master

There’s just been a update in Garnier news and they have said that there’s a delay in sending the boxes of goodies out

3 likes

07/17/24-20:16

Debbie

Master

No way of tracking. They arrive approx 6 weeks after but could take longer. They will arrive and it's lovely when they do. Enjoy

2 likes

07/18/24-05:19

Rachael

Master

07/15/24-15:05

Ok guys so... My feet really need some love. I don't like foot filing because I get way too carried away and end up raw. I cannot bear sleeping with cream and socks on. Is there anything that will chemically thin the dry skin or am I asking for miracles here? 🥴 I wish I wasn't so texture sensitive! (I've tried foot peels but I can't bear skin hanging off 🤢

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Lizm123

Master

I moisturise my feet after every shower and also every evening before bed, I only take my socks off when I lay down in bed so that the cream doesn’t get over the carpet. I have tried loads of creams and I just find that doing it every single day works way better than choosing one product in particular

2 likes

07/17/24-16:26

MaryPP

Master

@Lizm123 totally agree, and I would say you don't even need a specific foot cream. I use Garnier Body Superfood and it's better than anything else. Consistency is key.

3 likes

07/18/24-15:28

CANA

Master

07/15/24-12:10

When using the hair food, is it cool to add hair oil and apply at once ? Then rinse out all at once please.

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CANA

Master

@Teejay amazing ❤️❤️ okay cool

07/16/24-14:14

CANA

Master

@CarolannB vibes only ✨️

1 like

07/16/24-14:15

Mariac

Skilled

07/14/24-19:49

What is the best way of using a bb cream ?

Liked by 7 members

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Debbie

Master

Can be used as stand alone moisturizer or with other products too.

1 like

07/15/24-06:32

Miriam

Master

I use alone in place of any other base makeup - this has good coverage

1 like

07/15/24-09:49

Jonathan

Newbie

07/12/24-17:16

Hello, I am concerned about a product I have bought for my kids is there any chance I can get SDS from this product Garnier Ambre Solaire Kids Protection Spray SPF50+ Nemo 300ml? Kind regards

Liked by 4 members

Debbie

Master

Maybe try the main website for the answer. They should be able to inform you. Check from ingredients you may find it's a allergy. You can be. Allergic even with natural products. I have a fiend who's allergic to Lavender in any form. Hope you get your answer.check ingredients against the one you would normally use

07/13/24-04:46

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